Contact Information
Please feel free to contact us if you have any questions about our brand, services, payments, and quality. Our goal is to provide you with best and quality service.
People usually ask these
You must cancel your order 24 hours before your parcel leaves for delivery in order to receive a full payment. For cancelling you can contact us on the given contact numbers.
Maybe there is some technical error. Contact Us on the given number to solve this issue.
Your order status will be available 24 hours after your order has been placed, by simply clicking on the "My Account" link at the top right corner of every page of our site. From there, you will be able to view information about your order. Incase you have not registered, click on "order status" which is on the top right of the Homepage and check your order by giving the order id. The order can also be checked through our logistic partner, Blue Dart by either calling the toll free number or visiting their website through a link provided by Metro Shoes to visit Blue Dart and track your delivery. For this you will need the courier POD number which will be sent on the email id provided by you.
You have 15 days to return the goods for exchange by sending the parcel to our Head Office. For further details please refer to our Returns and refund Policy. Then you well et your refund.